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Policies

Shipping policy.

This policy explains how orders are dispatched and delivered within India. By placing an order you accept this policy along with our terms of sale.

Where we deliver

We deliver to valid street addresses within India. We do not deliver to international addresses, PO boxes or addresses outside serviceable PIN codes. If a PIN code is not serviceable, we will contact you to arrange a refund or an alternative address.

Dispatch and delivery timelines

  • Dispatch: normally within 2–4 working days after the order is confirmed.
  • Transit: typically 2–5 working days after dispatch, depending on the destination and courier network.
  • Total: most orders arrive within 3–8 working days. Timelines are estimates, not guarantees.

Shipping charges

  • Complimentary shipping on orders of ₹1,499 or more.
  • A flat ₹99 shipping fee applies below that threshold.
  • Cash on delivery is available. Any fee is shown before you place the order.

Tracking and delivery attempts

Tracking details are added to your order page after dispatch. The courier will normally make two or three delivery attempts. If you are unavailable, they may contact you or leave the parcel with a building reception or security desk where permitted.

Lost, damaged or delayed parcels

If tracking has not moved for an unusual period, or a parcel arrives damaged, contact customer care within 48 hours of delivery with photographs of the packaging and item. Keep the original packaging until the issue is resolved.

Last updated: 30 October 2026